Customer Support

Spyware/Viruses

Spyware is generally defined as any software that tracks browser activity, and sends said information over the internet. This is a lucrative business, that is why spyware is so abundant, and such a threat. Spyware installs itself on your pc when you browse to certain websites. The following is a list of types of Spyware that exist of your PC

Spyware is the number one cause of internet related problems at this time. There is no way currently available to prevent the spread of this type of malicious software, contact you congressman to help pass laws to prevent spyware, and the associated costs to consumers.

Neither Virus software nor firewalls, or Windows Updates will prevent the installation of this type of software. Spyware CANNOT be prevented; it must be removed on a regular basis.

Uptech has uses no less than 4 utilities to remove spyware from your computer. These free applications can be installed on your computer, to remove future instances of spyware. Uptech DOES NOT provide support for these products, consult their websites for support, and updates.

Each of these applications should be run, at least once a month, or any time internet activity seems unusual. Each of these applications are easy to use, and are quite effective when run on a regular basis. Each should be updated before scanning, and each has an update icon for that purpose. After updating, just click the scan icon, and the applications will search your computer for any spyware currently recognized. At the end of the scan, a list will be provided, Uptech recommends; selecting all objects to be deleted. Click select all, and tell the program to remove all. These Should be run on all user accounts.

Under normal circumstances, this is all that is needed to keep your internet connection running normally. If however this process is not successful, you will need to bring your computer in for further action.